McDonald's Is Being Sued In the Ongoing Soft Serve Controversy

Recently, McDonald's has been condemned for numerous things, but its soft serve machines are always broken. McDonald's temperamental

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machines are so common that a website tracks their malfunctions nationwide (almost 9% of their machines are damaged). The illusive soft

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serve and McFlurries have inspired memes, conspiracy theories, and competitors mocking Mickey D's.

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In the fall of 2020, McDonald's franchisees formed a soft-serve salvation squad, which used a device to tap into the soft serve machine's inner workings

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McDonald's sabotaged the operation after operators saw the benefits of Kytch's new technology.

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Kytch is suing the chain for $900 million for hurting the software startup and lying about gadget safety.

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It's not surprising that Kytch sued. In spring, the company sued McDonald's ice cream machine maker Taylor and its distributor for

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trade secret theft. The strange thing is that Kytch discovered during the lawsuit's discovery process that McDonald's, not Taylor

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Why is McDonald's upset about a gadget that fixes their ice cream machines? There are several Kytch hypotheses.

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